King Group - FAQ'S

+ Do you have minimum volumes?

We are not a short-run supplier, a majority of our business is for repeating orders. Standard run quantities or volumes are dependent on multiple inputs such as minimum material purchases.

+ What is the average batch size/standard run quantity?

Generally 2--20 Tons. For assemblies and packaged product our run or batch quantity is determined by our customers requirements.

+ Do you have in-house tool maintenance capability?

Yes, all tooling used within our manufacturing processes are maintained here in our tool room by tool and die makers.

+ Are Project Managers assigned to new programs?

Yes, typically the individual that quotes your project will become the project leader if we are awarded the business.

+ Can you build your own tooling?

Yes, 95% of our tooling is designed and built in-house.

+ Can you provide prototypes?

Yes, prototypes are often provided during the early stages of product development.

+ Do you provide product development support?

Absolutely, we can work with your CAD models or drawings and provide valuable in-put ensuring that product we supply is of the best quality and uses the most cost effective processes available.

+ Are you compliant with the Conflict Minerals Trade Act?

Both we and our supply base are compliant.

+ Are you a public or private business?

We are a privately held business.

+ Are you Union or Non-Union?

We are a non-union shop.

+ Do you practice waste reduction (Sustainability)?

We do, we have made several facility improvements that reduced energy consumption and reduced disposable waste as well.

+ How many production shifts do you have?

We have 3 production shifts

+ Is someone available 24 hours/7 days a week?

Yes, we have several emergency contacts that can be reached 24/7.

+ How long have you been in business?

We have been in business since 1992.

+ Does your company ship by common carrier?

Yes, we have several preferred carries but will ship using a customer specified service.

+ Do you use Electronic Data Interchange?

We receive orders and provide advanced shipping notices electronically.

+ Do you have a consignment program with your customers?

Yes, we have consignment programs and provide supplier managed inventory services.

+ Are your quality systems certified?

Yes, our Quality Management System is certified to ISO 9001 & TS 16949.

+ What is your “on-time delivery” percentage?

98.92%

+ What information do you need to quote my part?

A fully dimensioned print, drawing, sketch in either PDF or CAD format or Samples if drawings not possible.
Any applicable customer specifications, such as PPAP requirements, and required outside process certificates.
Expected quantity or quantities

+ Can I get a tour of your operations?

Absolutely! We love hosting customers wanting to meet our team and see our capabilities first- hand. To schedule, please email info@kinggroup.in.